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Battery caught fire - Dell Vostro 3550

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Hello all. Last night, I had the scare of my life. In bed using laptop and all of a sudden a crackling sound and thick smoke thick wafting in front of me, pouring out of my laptop. Heart pounding I jumped out of bed, pulled the PSU jack plug out, and like a hot potato in my hands, got it off my bed and ran into the kitchen with it and put it down in the sink. No water poured over it, I let it smoulder and the smoke stopped after a few minutes.

My duvet cover right over my legs got burnt and fortunately didn't have time to burn further through do no damage to me. 

These are the pictures after I managed to prise the melted battery from its compartment. Thank god this happened while I was here and not out when it was in sleep mode sitting on the bed. 

I removed the harddrive, optical drive and one stick of ram and bootedbooted with just the psu to test if the laptop still works. It boots fine. So I'll put back the harddrive and do an Acronis True Image backup.

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I bought this battery from ebay at the beginning of the year.  It said it's genuine and looked genuine but I suspect it wasn't. My question is, is this purely the fault of a fake battery? Would a genuine Dell battery do this?

I'm thinking of buying spare parts from ebay and transferring the motherboard and screen. New screen  bezel, palmrest and base cover because I daren't use this battery compartment anymore. I doubt a battery  would even fit now due to melted plastic. I'd also need to buy a new battery. I would only but from Dell now,  but they're expensive  at about £135.


Battery permanently failured

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I am using Dell inspiron  series today I switch ON laptop the red indicator is blinked and laptop doesn't turn ON after connecting charger it will turns ON but I received that the battery is permanently failured replace it ......press F1 to continue or F2 to modify the setting pls help me in resolving the problem ....

What can I do to resolve the issue ....

Copying configuration via SFTP on N-Series 3048P or 4032F

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Testing (firmware 6.3.1.8)

copy startup-config suser@host/.../filename

executes but always ends with

File transfer failed!

But a check of destination host shows the file always transfers (I assume in its entirety).  Cosmetic bug or something deeper?

Video Card in either R900 or R710

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I've got a project I need to complete that essentially just needs either a Poweredge R900 or R710 with a discrete video card that will work for display. Based on my research, I can't figure out if and which cards are compatible with these systems. I haven't purchased the server yet, but before I do I need to know that onboard graphics can be disabled and that the servers can use the video cards for display purposes (think hosted game server, output from the server).

Dell Audio workflow is unacceptible

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The Dell Audio user experience is unacceptable.

If a program that plays audio is running before I plug in my headphones, I have to restart that program after choosing "which device did you plug in?" from the dialog box. Otherwise, sound will not play at all.

Example:

Let's say a YouTube video is playing in the browser. Plug in some headphones and choose the appropriate output, Headphones. The only way to get the sound to now come out the headphones is to close the browser tab, then reopen it and go back to the video. Seems like the audio channel is assigned when a program starts up, and it doesn't change until the next time you start it, like it has to reset before it knows how to route the audio to the hardware device I specified.

This happens for Spotify, Skype, Google Hangouts, etc. And to clarify, it seems to occur only when the program is running before you plug headphones in---doesn't matter if audio is currently playing or not.

It's a very frustrating experience, especially when trying to attend work meetings over video chat.

I do not have this experience with Ubuntu on an old Dell or with older version so of Windows on a Dell. The culprit seems to be the Dell Audio software completely failing at its job.

Does anyone else experience this?

Dell XPS 9550
Windows 10
Audio driver: Reaktek Audio, 10.0.14393.0, July 15, 2016

Device Manager screenshot:

Dell Audio screenshot:

External monitor support on new 9360

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Hi,

I have one of the first gen sputniks, a Dell 9330. It's been a fantastic laptop, so am considering the upgrade to the new 9360 but have a couple of questions around external display support.

I have a Dell U3415W external monitor, the 34" ultra-wide running at 3440x1440. I currently drive this using the 9330's display port. I also plug in a charger and a USB hub with external keyboard, mouse & wired network adapter attached.

First Q: If possible I'd like to replace that with a single connection for everything - charging, network, keyboard, mouse and display.  Any issues doing that? What hardware is well supported? Any issues with driving 3440x1440 res?

Second Q: For the QHD+ display at 3200x1800, due to the pixel density I assume the UI is set scaled so the controls / text isn't tiny on the screen.  If I plug in my external monitor with different pixel density, is it possible to set a different scale level for each?

Thanks for your help,

Andrew

GTX 970 4gb compatible with x51 r2

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Hi guys. So I've been doing quite a lot of research about what is the best GPU I can get for the x51 and the GTX 970 seems to be the best option. Only porblem I'm having is I can't find out which model of the GPU is the one for me. If anyone could help me out it would be very appreciated.

Dell Inspiron 15Z 8 beeps during start and screen split into 4 parts

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I have Dell laptop inspiron 15z. From some time whenever I start the laptop it gives 8 beeps and screen is split into 4 parts. I did a factory reset and also checked the hardware by opening the laptop.

I also did the LCD test with 'D' button pushing.

I also performed epsa it gave me 2 errors.

Error code 2000 0415 and 2000 0321. 

for error 1 got msg Cables. check the LCD Cable.

for error 2 got msg LCDFDID check- FDID EEPROM.

What should I do to troubleshoot or repair the laptop I bought it very costly and its used less than 3 years. 

Any help will be appreciated.


Boot device not found issue

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Recently I was facing an issue with my Alienware that I bought in 2013 with message showing up on start up "No Boot Device Found. Press any key to reboot the machine" Did power reset as mentioned on the forum and it worked for a while.

One day, even after doing the power reset it was not working. Did a diagnostics and hard drive was not getting detected.

Bought a new one through Dell and since it was not installed with OS, decided to boot from CD drive in order to install the OS from the disk that I got as part of this alienware.

Went into bios and made to boot from cd drive(Ensured CD drive is set as primary) as OS is not installed. Inserted the windows disk that came along with my laptop and when I switch on the laptop I am taken to below screen

Intel UNDI, PXE 2.0(build 083)

Copyright (C) 1997-2000 Intel Corporation

For Bigfoot PCIE Ethernet Controller V2.1.1.1(02.09.12)

Check cable connection!

PXE-M0F : Exiting Intel PXE ROM.

No Boot Device Found. Press any key to reboot the machine.

T3620 / Optiplex 7040 random BSOD at boot

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We've deployed a few hundred of these in the past few months and well they seem quite buggy in Windows 7 x64.

Both seem to have a habit of doing a BSOD on boot and leaving no minidump, but being fine on the subsequent boot.

We have all computers reboot on Sunday at our facility, and every Monday morning we get tickets in that T3620 and 7040 computers are sitting at the startup repair screen.

All were built using the Dell driver packs using SCCM and Windows 7 x64 and all have been updated to the latest BIOS.

I bundle these systems together because they are practically identical. I mean, that the motherboards are built with the same chipset.

All of the 7040's are  Intel(R) Core(TM) i5-6500T CPU @ 2.50GHz with 8GB on a single DIMM, and a 256GB SSD, built in UEFI mode using the onboard Intel 530 graphics

All of the T3620's are Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz with 32GB of RAM and a 512GB SSD built in UEFI mode with K2200 cards.

DELL XPS2720 SNOWY IMAGE

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My dell xps2720 (allinone) randomly shows snowy image and then black image.
The only solution is to turn off the computer.

Any idea's please?

tnx

frank

Dell's Out of Date Thunderbolt 3 Firmware on XPS 15 9550 and XPS 13 9350

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The 9550 and 9350 are still stuck on firmware that is 2 major releases behind (NVM16).

The newly released XPS 13 9360 has the latest firmware (NVM18).

All three machines have the exact same Thunderbolt 3 Controller (1575).

When will Dell update our machines with the latest firmware? We've been through absolute *** trying to use the TB15 and other TB3 items. A software update could greatly increase stability for us.

U2415, flickering, MacBook Pro, USB-C to HDMI

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I have a new (<60 days old) U2415 monitor connected to a 2016 MacBook via the HDMI port. Every few minutes, the monitor goes black for second or two, then recovers. It also occasionally looks like it's swiping the display to one side before restoring the display.

I've done the factory reset on the monitor, and tested with two different USB-C -> HDMI adapters. Both show the same problems.

Dell 15 7559 and Dell Audio enhancement issues

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I am trying to turn off the speaker enhancements in the preinstalled Dell Audio bloatware, and the program will not let me turn them off. I have clicked the toggle next to the speaker enhancement, but it automatically switches it back on again. I am able to turn off the microphone enhancement, but not the speaker one. Is there anyways that anyone knows how to correct this?

Inspiron 7348 2-in-1 no longer autorotates after Windows 10 update

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There was an automatic extensive Windows 10 update on my Dell Inspiron 7348 2-in-1 and now the autorotate feature no longer works. The autorotate option is no longer listed anywhere in the system options. Has anyone experienced this? Any idea on how to restore?


Latitude E7450 Synaptics SMBus Driver

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Can you guys help me find a driver for a Latitude E7450? The OS is Windows 7 x64. The hardware IDs are:

PCI\VEN_8086&DEV_9CA2&SUBSYS_062E1028&REV_03
PCI\VEN_8086&DEV_9CA2&SUBSYS_062E1028
PCI\VEN_8086&DEV_9CA2&CC_0C0500
PCI\VEN_8086&DEV_9CA2&CC_0C05

I have unanswered emails and phone calls from my sales team

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where and who can I call to get assigned to a new small business sales team?  For the last 2 weeks I have had unanswered calls and numerous unanswered emails.  I have even emailed my sales persons Manager.  

Venue 8 Pro won't charge or turn on

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When I plug the charger in, the light flashes red once for 1/4 second, then turns off. If I press the power button afterwards, it lights up once (red again), then fades out and doesn't light up again, even if I press it. I haven't used it in about a month, but I've left it charging for about a day (with intermittent attempts to turn it on) and it's still not working.

Note: I can't seem to find the service tag anywhere on it. Probably fell off somewhere :P

how to resolve incorrect power status of servers in OMEv2.2 & template deployment

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Dear team,

 

I have just deployed OME version 2.2 at one of my client (a critical one really), discovered M630 blade servers & m1000e chassis by using IP range for iDRAC. Kindly help to resolve the following issues

 

  1. All servers are powered on, but in OME it shows some of them powered off and some of them powered on.
  2. I took server present in slot 1, partitioned all NICs (i.e: LOM CNA & Mezz CNA), created a template from the same & tried to deploy the template on all the remaining 15 blade servers, it gives error during deployment when task reaches 80%.

Alienware x51 R2 and Intel Virtualization

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Hello,

I have on my Alienware x51 R2 latest BIOS A10.

However, I can't get virtualization to work. I've been searching in BIOS for option to turn it on, but there is nothing about virtualization.

Mine CPU (i7-4770) definitely supports virtualization, so why is the BIOS limiting that feature?

There's also screen of CPU Identification Utility:

Comeon guys @ Dell, the Alienware x51 R2 is expensive and powerful PC. Why are you limiting CPU features at all?

I would really like if you could implement Intel Virtualization into next BIOS update.

Thanks in advance, Josef.

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