OME Feature request/complaints

Most updates fail to install on most servers with ambiguous errors
Some updates report successful, but never install
Computer names report as our active directory domain name rather than the real computer name
Update task error logs on OME will never show recent attempts to run updates ... they often only report results from a few weeks ago making it difficult to know which updates failed and why
No way to rerun DSET for Support Assist (Have to run it manually and email the report to the case lead)
Support Assist cases are not transferred to a new lead when yours disappears, often with no notice, and you are left dead in the water for up to a week at a time ... this happens with all dell cases, not just support assist
Deploying OMSA via OME is harder than writing a script to use with group policy (I realize agentless support is coming, just sayin')
Support Assist sends a connectivity test every time I open the webpage to check my open cases
There is no way to interact with the Support Assist case (add info, dset, or even cancel)
You have to set up your own server with OME just to take advantage of support assist.
OME does not recognize network IDs ... you have to specify a range or IPs or a wildcard ... I should be able to feed OME a network ID and mask and it should know what the IP range is ... e.g. OME thinks 192.168.0.0, 255.255.255.0 has a range of *zero* IPs ... I have to specify 192.168.0.2-254,255.255.255.0 ... that seems pretty asinine.