Alienware Ownership Change

Hi,

    A Alienware M17xR3 laptop was sent to me as a present from a family in America. He bought the laptop from B & H in New York City. The laptop was shipped to my Mum's brother address in New Jersey. I got the laptop delivered to me in Ireland and I tried to change the ownership of the laptop which proves impossible.

    I was asked the first owner address which is in New Jersey. I tried to change it to my current address in Ireland but I keep getting emails saying the first ownership details are not correct.

  So where am confused is what details do they want from me. Is  the ownership details suppose to be B & H where the laptop was bought OR the address it was shipped to in New Jersey OR the details of who paid for the laptop which was his wife with her credit card?  Help me please.