Recently my laptop acquired a blank screen upon login. It won't show me any login information, just a blank screen with a mouse icon that I can still move around. It boots like normal up until that point. I ran a diagnostics test with a message popping up saying "Error code 2000-0142 validation 10423 MSG: Hard Drive 0 - S/N 5WS0KC7L. Self test unsuccessful. Status = 79"
I have no idea what I should do now. Please help.
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