Hi there,
I am new to the forum. I recently bought Dell 7720 (17R Spl ed), I was trying to partition disks on the second day...later restarted and it showed me "Recovery error" (error code: 0xc0000225 and unable to load 'winload.efi' file). I am not sure what to do...later contacted Dell support on phone (0800 446 255, as I stay in NZ), one of the CS guy asked my number and said one of the tech support guy will contact you, but I haven't got any call or mail. I even tried to contact Dell through online support and explained my problem, but it is of no use. I later contacted again the same phone number another guy responded in the same way(waking up from sleep...lil frustrated). As I haven't got any recovery CD, I cannot repair the Windows 8 myself.
Now may I know what shall I do now? Did I made any mistake purchasing Dell product or can my solution will be fixed (because it is already been 3 days till now)!
It would be great if there is any kind of positive help from Dell. I am ready to provide any kind of details you need from me.
Mail ID: Sheenu.hi@gmail.com
Cheers
Srinivas