I was overcharged for a product and given a refund reference number. I was told to call Dell1 800 624 9897 x2169555, Fantastic. I was told not to call until the product arrived at my door. I have been trying this number and extension for 3 days. I never can get through. I'm stuck on hold for 2 hours at a time and end up so frustrated with this <removed profanity> that I hang up or my cell phone battery dies. I have wasted 8 hours of my life trying to get someone on the phone to give my reference number to so I can get my refund. It's IMPOSSIBLE. It was easy to take my money, wasn't it?
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