Quantcast
Channel: Forums - Recent Threads
Viewing all articles
Browse latest Browse all 39345

Dell laptop 15R SE. Problem with application installed on W drive. No help from dell

$
0
0

Hello All

My wife only just (2 days ago) received a brand new laptop (15R SE) this baby comes with a 32GB SSD.

Anyway she went to install an applications and it installed under a hidden W drive. I could not uninstall this application nor can I see any W drive.

I looked at the disk management and the laptop main drive has 5 partitions but only 1 main large partition has a letter (C). The other 4 partitions are small and all say they are 100% empty (is that right? where are my restore files)

I rang up Dell support but they were useless. She could not even operate a Windows 8 PC and kept asking me to bring her back to the main menu and asking where is the start menu gone. Finally their best answer was a system restore which means I have to install all the applications again.

So any ideas here? Will a system restore fix the W drive files that are left in there are my wife installed her application?


Viewing all articles
Browse latest Browse all 39345

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>