Hello, I just bought a new alienware m17x r4 and since it's arrival it has done nothing but disappoint me.
The reason is that the OS came corrupted and is not functioning properly.
So I phoned up tech support and they sent me a repair CD for reinstalling windows 8.
I did a new installation of windows and the OS works some what properly ( besides from crashing on certain windows 8 applications like netflix and hulu plus.)
The real problem comes in when I try to download the drivers so I can play a game.
Every time some new driver is installed, it crashes and requires a new install of windows 8 why does it do this?
I've now asked tech support to send me a windows 7 copy with registration key and all that so i can try it with Windows 7, I really hope this works or i'm giving up on Alienware and will buy from Sager or some other company I guess.