Hi!
Have found posts with similar problems, but they they don't seem to be the same case as this one.
System is Dell PowerEdge R510, with PERC H700. System is populated with ST3300657SS disks, four are from Dell and three from Seagate (same model, but non-certified by Dell). Latest firmware is used on H700, Dell certified-disks (rev. ES65) and on non-certified disks (rev. 0008, according to Seagate web site this is latest). Three non-certified drives were recently added and "Unexpected Sense" errors started to appear in alertlog. Errors appear during server startup or when restarting" DSM SA Data Manger" service.
Two types of "Unexpected Sense" errors appear (see attached alertlog for full alertlog):
- "CDB: 1c 01 a0 00 04 00" error for enclosure "PD 20". Probably the one where all non-certified disks are located but I don't know how to identify it precisely.. Several errors are logged.
- "CDB: 12 01 dc 01 1d 00" error for each non-certified disk. One error for each disk is logged
All errors have "Sense: 5/24/00" and severity "OK". Has anybody experienced similar problem? Is this something serious or these messages can be ignored (their severity is "OK" after all)? I'm concerned if it is safe to use these drives for production.
Thanks!
Non-certified drives (removed some irrelevant lines)
Status : Non-Critical
State : Online
Power Status : Spun Up
Bus Protocol : SAS
Media : HDD
Device Life Remaining : Not Applicable
Failure Predicted : No
Revision : 0008
Capacity : 278.88 GB (299439751168 bytes)
Vendor ID : SEAGATE
Product ID : ST3300657SS
Certified drives
Status : Ok
State : Online
Power Status : Spun Up
Bus Protocol : SAS
Media : HDD
Device Life Remaining : Not Applicable
Failure Predicted : No
Revision : ES65
Capacity : 278.88 GB (299439751168 bytes)
Vendor ID : SEAGATE
Product ID : ST3300657SS
Part Number : CN0F617N7262213F0DKTA01
Version Report
---------------------
Main System Chassis
---------------------
Name : BIOS
Version : 1.10.2
Name : iDRAC6
Version : 1.90.00 (Build 9)
Name : Lifecycle Controller
Version : 1.5.0.671
----------
Software
----------
Name : Microsoft Windows Server 2008 R2, Enterprise x64 Edition
Version : Version 6.1 (Build 7601 : Service Pack 1) (x64) Server Full Installation
Name : Dell Server Administrator
Version : 7.1.0
-----------------------------
Storage Controller Firmware
-----------------------------
Name : PERC H700 Integrated
Version : 12.10.4-0001