Hello Alienware Experts!
I've had a Dell XPS 17 3D ( L702X) for about 14 months now. I've had to have the hard drive replaced, it's started overheating, the motherboard, heatsink and fan have been replaced. The battery went and the replacement battery is already showing it's down to 80% as well.
I wrote to Dell and was very pleased to get a response that I should have not experienced all these problems. I've been an XPS owner since my first: XPS 700 desktop. I still have my XPS M1710.
Dell as agreed to replaced my system. The ironic part of this whole thing is that I've been thinking about getting rid of this laptop and upgrading to the Alienware 18X based on alot of research, reading the reviews, etc.
I'm waiting for a call tomorrow as the Tech yesterday stated he believed that they may be replacing my system with the Alienware 17X. I know my system is no longer sold (anyone know why it stopped selling so quickly)?
I'm really interested in hearing your feedback on both the 17x and 18x. Last night I spent about 2 hours reading through the posts, i realize the price is obviously higher for the 18x, it's heavy and really a replacement desktop (I have just got an XPS 8500).
I've tried finding the pros/cons for both or a good comparison of the differences (besides the obvious on the Dell website). I don't want to wind up buying something only to find out it is going to be discontinued although I know this happens not only in the PC industry but you can buy a cell phone these days and tomorrow it's obsolete.
Any feedback, suggestions are appreciated!