I need someone to tell me if it is possible to recover to FACTORY settings, with all original software previously installed by DELL.
I have been through the process of checking if I have a partition RECOVERY ( I DO)
I positively logged into ADVANCE BOOT, however there is no option under SYSTEM REPAIR that I can choose from to bring it back to Factory Setting, even after I input my ADMIN password and it starts...the option to recover from dell...does not exist, even though the partition is there.
Any other suggestions, DELL tech, please help, it is such a frustration with all system I ever bought from DELL.
Thank you,
brazeagle
XPS 17 - I702X LAPTOP COMPUTER
WINDOWS 7