I recently purchased a refurbished XPS15z and within a very short use (<20hrs) the power supply is not functional.
When i came back to my laptop the power was not on. I used a power adapter with the same specs from my old inspiron and it also did not work.
I also used both power packs on the inspiron and it worked perfectly.
Is it the internal power supply? How can I get this fixed? How much is a replacement?
I believe there is a warranty on it but my old man bought it for me and due to where he works, I cannot contact him for more than a week.
Is it possible to check the service tag for warranty status?
Regards,
John
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