Hi all,
I have an Inspiron 5520, with Win 7 Home premium 64 bit and an external Western Digital HDD My passport Essential SE (3.0). The laptop is fairly new, I purchased it last June. From first day it seemed that something was wrong with the connection with the hdd. In case I was even touching the cable of the hdd it was disconnecting for example, and since yesterday it doesn't detect it at all!
The light of the hdd goes on, and I can feel it working, but I get no beep sound on my computer, I dont see the drive on device manager, and in general its nowhere!
I tried the hdd in all four USB ports and nothing. The drive has no problem on other computers (with OS Vista and Win 7). My mouse works perfectly on all four usb ports.I updated the drivers for BIOS and chipset, I run pc check up. I checked both laptop and drive with antivirus and antispyware programs. I reinstalled the driver from WD website.I read a few things here and on other sites, but none of these seem to work for me.
What else could I do?
Thanks a lot! I appreciate any help!