Hi Everyone,
I have a Dimension 4700 with XP3 installed that has recently started having a problem shortly after boot-up. The owner told me she was online when she got a BSOD. However, she cut power without noting the exact error message. Since then, when the PC boots, it stops responding almost immediately after loading. The mouse & keyboard seem to work, but I can't click on any icons for start menu items. Ctrl-Alt-Del brings up the TaskMgr, but it does not respond to the shutdown command.
Virus-free, ran cleanup in safe mode, and even tried changing MSCONFIG to diag mode, but no change. I ran a thorough hardware scan and it found no errors.
Before I do a system recovery, can anyone think of another possible cause?
Thank you in advance.