I bought Dell XPS (service tag : H0QLWQ1) from a retail outlet in Jaipur on 14-05-2012. According to Dell, I should get a warranty of 1 year starting from the date of purchase.But when I checked the warranty status online,it showed that my warranty has already expired on 16-01-2013. I tried contacting Dell support regarding the issue but they were quite unresponsive and after many calls finally told me to contact the retailer. I contacted the retailer about 2 months ago but he is still stalling me. I had some technical issues (over-heating,low battery backup,incompatible power source pop-up on charging) with the laptop,which I complained to the retailer.He took the laptop to Dell service center and the windows was re-installed without my permission.Much of the data on drives other than C was also missing.Moreover,the issues are still unresolved.
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