Dear all,
I have recently purchased Dell inspiron 15R Special Edition 7720 laptop. I've 2 major problems but can't go the shop
from where I bought it for warranty claim because I'm now away from my home country. So please help me by explaining the solutions step by step.
1) Backlight not working, not sure whether I've this service or not because I can't see anything in Windows Mobility Centre
2) Keyboard and mouse pad works in safe mode but not in normal mode.
When I tried to remove Cypress trackpad, only mouse pad worked, not keyboard. Now only keyboard is working after Cypress trackpad reinstallation? I've tried to resolve it many times using drivers updater but failed all the time.
Please help me in this regard......URGENT.......................