I tried to place an order for a Dell projector online Saturday evening. I had errors placing the order, so I ordered by phone. I never got an email, so Monday I chatted and got a tracking number. The projector shipped, but none of the accessories that were ordered. To make a long story short, I spent four hours on chat and on the phone yesterday, and the sales rep was unable to get the order placed. She said a manager would contact me yesterday, but I never received a call. I left two messages for the sales rep, but she has not responded. I need help now.
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