We have a PowerVault TL2000 that we configured with a power on Time of 51 days, 22 hours and 45 minutes, we also run our backup with a Dell server running Windows Data Protection Manager 2012.In the tape library we have the Auto Clean Enabled, the I/O Station also enabled
The firmware for the library is B20 /3.10e
for the drive 1 (LTO5 HH SAS) firmware BBNF
Now the problem we are having is this tape library do not clean the drive automatically and the DPM trigger the error message that the drive need to be clean.
We have to go to the library and manually clean the drive everyday, the tape library do not detect that the drive need to be clean and does not do it. I would like to know if anything wrong with tape library or drive issue or maybe firmware, i am unsure how fix this problem. Any help will be highly appreciate.