My DVD drive has stopped working and cannot detect discs. According to it's properties page it is fine, but I then ran Alien Autopsy specfically on the drive and got this -
Spindle Test - Failed - WCD44-RVH
At this point I'm directed to the DELL page to check my firmware is ok, but my service tag claims there is a different model DVD drive in my machine. I have a
HL-DT-ST DVDRWBD CH20N SCSI
But dell thinks I have a
DH-6E2S 6X HH SATA Trayload DVDRW/BD-ROM
to makes thing worse it does not have any frimware for my actual drive.
Does anyone know what a Spindle test is and is it maybe a hardware issue as in something actually broke and can it be fixed by software?
Any help would be much appreciated.