Installed 8pro on my inspiron one 23. Had a freezup and ran refresh. Lost Microsoft Office which was factory installed. Do not have a key to reinstall. Lost facial recognition-I believe a compatibility problem-los camera-do not know why- and several other programs which were deleted during refresh and I am not able to recover. Will Dell supply me with the key for Office and how to get the camera to work again and any upgrades to make functions compatible with 8 pro
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