I have tried a few different things from previous posts on this general topic, but have so far had no success. Some background:
Alienware M14x (R1)
Bluetooth enabled in the BIOS
Windows 7 x64 (with all latest updates applied)
I recently reinstalled the OS after a monitor* gave me some grief. The reinstallation was pretty painless and all of the other drivers (video, etc.) installed without a problem. When I tried to install the Bluetooth driver (based on my service tag) a dialog box popped up that stated "Active Bluetooth with Wireless Switch".
I tried enabling/disabling the wireless to see if that was related, but that had no effect. I went into the BIOS to make sure that the Bluetooth device was still listed and enabled (it was). Based on a suggestion in a thread about the same topic, I disabled and then re-enabled the bluetooth device to see if that made any difference (I was unsuccessful). Suggestions welcome :-/
(Edited to clarify: I tried attaching an AOC USB monitor only to have it completely mess with my graphics settings. After returning the monitor and a month of troubleshooting I decided to just reinstall the OS which brings me today's difficulty.)