Hello,
First here's some info that may or may not be relevant/helpful:
Dell Inspiron 7720
Bios V. A07
Windows 8
Today when I booted up my laptop, it shows the Dell logo and goes to a screen that only shows me a few things. It says "Boot mode is set to:UEFI; Secure boot:ON"
Then there are two categories, "UEFI BOOT: Network" and "OTHER OPTIONS: Setup, Diagnostics, Change boot mode settings"
I ran the diagnostics in ePSA and it said there's something wrong with the video card. It gives error 2000-0332 - "Video memory -Video memory integrity test discrepancy"... when I searched for this code, it said the solution is "Flash latest BIOS, retry diagnostics."
I have no idea what it means to flash the BIOS or how to do this. I don't even know if that is the proper way to handle this problem or if there's something else I should do. Any assistance is greatly appreciated.
Thanks!