Hi,
I have 2 laptops, only one of which connects to the Internet. The second, a Dell XPS, no longer connects to the Internet/network. Recently I updated the driver for the wireless adapter, Intel Centrino Advanced-N 6230; however I later learned that there is a compatibility issue for 6230 and Windows 8. So, I rolled back the driver for the wireless network adapter, both to an Intel-provided legacy driver and to the Dell-provided driver. However, using either driver, the my computer won't connect. Running ipconfig states the Wireless LAN adapter Wi-Fi: Media State... Media Disconnected.
Dell Tech support regarded this a sensitive issue, which would require purchasing a new, premium software warranty. Can you please help?