I just bought a Dell XPS L502X off of Craigslist. I have contacted so-called 'support' in order to recover my BIOS password, they won't help because I am not the original purchaser. Two different Dell 'support' agents confirmed that the laptop has not been reported as stolen.
I want my BIOS system password. It is not Dell's, it is mine. Claiming otherwise is theft of my system.
I have given customer 'support' my name, address, and phone number.
My service tag is: HP5VZP1
Please stop bullying customers Dell and give me MY Bios password.