The Dell Backup and Recovery Application enables the user to backup and
restore their data with just a few clicks. Dell Backup and Recovery Application
comes in two versions, Basic and Premium.
The Basic version comes pre-installed on all systems and allows the user to
create the system recovery media and take a backup of the factory installed
applications and drivers. It also helps the user to restore the computer to the
factory image in case of an OS issue.
The user can update the basic version to the premium version by paying the
applicable fee. The premium version allows all functions of the basic version
plus adds more features like scheduled data backup and full system backup.
Dell Backup and Recovery Application will replace DataSafe Local 2.x on
consumer and vostro platforms and Dell Backup and Recovery Manager (DBRM) on
commercial platforms.
There are four ways to open the Dell Backup and Recovery Application:
- Point to the right of the screen and when the charms bar comes up, click
Search then type in Dell Backup and Recovery.
Click Dell Backup and Recovery. - Press the Windows Start button, click the Dell Backup and Recovery tile.
- Right- click on the Start screen, click All Apps and then click
the Dell Backup and Recovery tile. - Open the My Dell Support Center tile from the Start screen and
click Backup. Click Launch Recovery Tool.
Offerings
The basic edition Dell Backup and Recovery Application will be offered with
all platforms that will ship with Windows 8 from the factory. This is a global
program which will be available in a number of languages across all
channels.
Install/Uninstall
Dell Backup and Recovery Application comes pre-installed through a custom
factory integration (CFI) setup.
In case the user needs to reinstall the application, they can also download
the same from the Applications section on the support site.
the system can be imaged only from a recovery media created from the system.
Dell Backup and Recovery Application can be uninstalled from the programs
option in the control panel. The user needs to be informed about the fact that
they will not be able to do a data backup or recovery in case of an operating
system crash. If the user still does not want the application, it should be
uninstalled.
Protection Index
The Dell Backup and Recovery Application protection index has four states:
- Healthy
- Unhealthy
- At Risk
- Needs update
To access the protection index and find out how to get
the protection index to healthy, you need to click the Protection
Index tile.To ensure that the protection index remains healthy, the following needs to
be taken care of:
- System recovery media needs to be created
- Drivers, Utilities and application media need to be created
- Operating system media needs to be created
- Dell Backup and Recovery Application should be upgraded
- Automatic full system backups needs to be scheduled
- The backup location needs to be set
- Rescue disc needs to be created
Updates
Dell Backup and Recovery Application needs to have the latest updates in
order to keep it running efficiently. It can be updated by following these
steps:
- Click the Update tile.
- Click Check Now to search for and install the latest updates.
You can alternatively select the check box next to Automatically
Check for Update, to enable the software to check and prompt to install
updates when available.
to have an active internet connection.
the premium version which gives the user the full functionality of the tool. The
user will need to pay a fee for the upgradation. Follow these steps to upgrade
to the full version of the Dell Backup and Recovery Application:
indicates that the premium version is installed on the system.
1 .Click the Upgrade tile.
2. Make sure the system is connected to the internet, then click the Online
Upgrade Link.
3. The system connects to the Data Safe Local page. The user needs to fill in all
the information (Delivery address, Billing address, Payment options and Service
Tag) as required to purchase the upgrade.
4. Once the information is provided and submitted, the user will receive an email
from cleverbridge which contains the order number and the key for BURA. The user
needs to keep this email very carefully as it is a proof of purchase. There will
be a notification as displayed in this image as well.
5.The webpage shows a step by step guide to activate the upgrade.
6. Go back to the upgrade tab and enter the activation code that was received by
email into the four boxes provided, then click Upgrade.
Media Backup Overview
The Dell Backup and Recovery Application enables a user to create a system
backup and a data backup.
premium version of the Dell Backup and Recovery Application.
Under the System Backup tab, the user can perform the
following:
- Current Backup Frequency — Enables the user to set the
frequency for a scheduled system backup or create a manual system backup. - Current System Backup Location — Enables the user to set
the location for storage of the system backup. - File Exclusion Rules — Enables the user to exclude certain
files from the backup, the user can choose to exclude Photos, Music, Videos or
based on file size. - Backup Now — Enables a user to run a system backup
immediately.
Under the Data Backup tab, the user can perform the
following:
- Current Backup Frequency — Enables the user to set the
frequency for a scheduled data backup or create a manual data backup. - Current System Backup Location — Enables the user to set
the data backup location on the system. - Data Backup — Enables the user to select the data to be
backed up from various locations on the hard drive. - Backup Now — Enables a user to run a data backup
immediately
Factory Image
The Dell Backup and Recovery Application allows the user to create a copy of
the factory image which allows the user to restore the system to factory
settings in case of an OS crash. The factory image would contain all the
Applications and Drivers that was installed on the computer when it shipped out
of the factory. To create a copy of the factory image, follow these steps:
- Click the Recovery Media tile.
- Click Factory Backup.
- Select either USB Flash Drive or Discs as per
your requirement. Ensure to connect the USB Flash Drive or put blank media into the optical drive.NOTE: If there is no Optical drive in the system, user can attach an external USB DVD writer. -
Click Continue.
-
Click Start, at this point when you are prompted saying that
the data would be lost, click Yes. -
The factory image gets created on the USB flash drive or disc, click
OK once done.
Applications/Drivers
Dell Backup and Recovery Application allows the user to create a copy of the
applications and drivers & utilities that were pre-installed on the
computer. To create a copy of the Applications and Drivers & Utilities,
follow these steps:
will not get backed up to due to licensing restrictions.
1. Click the Recovery Media tile
2. Click Apps & Drivers.
3. Select either USB Flash Drive or Discs as per
your requirement. Ensure to connect the USB Flash Drive or put blank media into
the optical drive.
4. Click Continue.
5. Click Agree & Continue.
6. Click Start, at this point when you are prompted saying that
the data would be lost, click Yes
7. The Apps & Drivers media gets created on the USB flash drive or disc, click
OK once done.
Dell Backup and Recovery Application will be offered across the following
Lines of Business:
- Alienware
- Inspiron
- XPS
- Optiplex
- Latitude
- Precision
- Vostro
Dell Backup and Recovery Application seeks to differentiate between the Dell
backup solution and the one provided by Microsoft in Windows 8. Windows 8
provides backup and recovery by offering Push Button Reset and File History. The
key differences between Win 8 backup and recovery and Dell Backup and Recovery
Application is listed in this table:
Solution Feature | Microsoft Windows 8 | Dell Backup and Recovery Application |
---|---|---|
System Restore, Reset, Refresh, &
Backup |
Focused primarily on OS, programs part of initial factory load
|
Covers OS, programs & data up to last
backup instance |
Simplified Consolidated User
Interface |
Different consoles for each function, many with sub menus
|
Central console for all functions
|
Restore Points
|
External/ Managed not in place
|
User defined restore destination
|
OS Repair & Recovery Tools
|
Partial capability only — via Refresh
|
Integrated Point-of-need Services solution. OS, apps, data, to
latest instance |
OS & RDVD Media Burning
|
Restrictions on media type. Initial Apps & Driver only
|
User defined media type inclusive of latest instance
|
Application Critical Updates
|
Not specific to this solution, usually as part of a service
pack release |
Critical updates push per incident
|
Apps & Drivers Recovery/Re-installation
|
Forced net download at point of need
|
Inclusive of updated backup image
|